Privacy Policy

We collect information you provide directly — such as name, email address, company name, and job title — when you fill out contact forms, request a demo, or create an account.

We also collect usage data automatically when you interact with our platform: IP address, browser type, pages visited, time on site, and referring URL. This data is collected via cookies and similar tracking technologies.

For enterprise customers using our connectivity platform, we may process operational data (device telemetry, event logs, API payloads) that you route through our infrastructure solely to deliver the contracted service.

To provide, operate, and improve our products and services.

To communicate with you about your account, support requests, and product updates.

To send marketing communications where you have given consent, with an easy opt-out at any time.

To comply with legal obligations and enforce our agreements.

We do not sell your personal data to third parties.

We retain personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting privacy@atherlink.com.

Operational and telemetry data processed on behalf of enterprise customers is retained per the terms of the applicable Data Processing Agreement (DPA). Default retention is 90 days unless otherwise agreed.

We use strictly necessary cookies to operate the site, and optional analytics cookies (e.g. Plausible, PostHog) to understand how visitors use our products. No third-party advertising cookies are placed.

You can disable optional cookies via the cookie banner on first visit or your browser settings at any time.

Atherlink is headquartered in the United Kingdom. Your data may be processed in the EU, UK, or US by sub-processors listed in our DPA. All international transfers are covered by Standard Contractual Clauses (SCCs) or equivalent safeguards.

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data; the right to data portability; and the right to object to certain processing activities.

To exercise any of these rights, email privacy@atherlink.com. We will respond within 30 days.

We implement industry-standard security controls including TLS in transit, AES-256 at rest, role-based access control, and continuous vulnerability monitoring. For a full description of our security posture, see our Security page.

Atherlink Technologies Ltd — Data Controller

Email: privacy@atherlink.com

This policy was last updated on 1 May 2025.